Frequently Asked Questions
Everything you need to know about your retro gaming journey.
What games are pre-installed on the consoles?
Our consoles come pre-loaded with thousands of classic titles from the 8-bit, 16-bit, and 32-bit eras, including popular platformers, RPGs, and arcade favorites.
How long does the battery last on a single charge?
Most of our handheld models feature high-capacity lithium-ion batteries that provide between 5 to 8 hours of continuous gameplay depending on screen brightness and system requirements.
Can I add my own game files (ROMs) to the device?
Yes, our devices feature expandable microSD card slots. You can easily drag and drop your own legally owned game backups into the designated folders via a computer.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard international shipping usually takes 7-14 business days, and tracking information is provided via email immediately upon dispatch.
What is your return policy if the device is defective?
We offer a 30-day money-back guarantee. If your console arrives damaged or develops a technical fault, we will provide a prepaid return label and a full refund or replacement.
Do the consoles support multiplayer gaming?
Many of our models support external controllers via USB or Bluetooth, and some include built-in Wi-Fi for local netplay, allowing you to play with friends on compatible devices.